Field Quality Engineer — 1-Year Fixed-Term (Hybrid)

Otis Worldwide Corporation; Sarıyer; Hybrid; TRY 180,000 - 260,000; Full time

Benefits offered by this job

Gross salary payment

Meal card

Transportation

Private health insurance and social)

Job summary

Otis Worldwide Corporation in Istanbul's Sarıyer district is seeking a Field Quality Specialist on a 1-year fixed-term, hybrid role. You will support field quality improvement projects aimed at reducing callbacks, customer complaints, and warranty costs, working with Operations, Service, Sales, Engineering, and Factory teams.

The candidate should hold a Bachelor’s degree in engineering and have at least 3 years in Quality or related fields, strong root-cause analysis and CAPA skills, and be

Qualifications

• Bachelor's degree in engineering or a related field.
• Minimum 3 years of experience in Quality, Service, Operations, or Continuous Improvement.
• Good command of written and spoken English.

Responsibilities

• Support field quality improvement activities to reduce callbacks, customer complaints, and warranty costs.
• Analyze quality and field performance data to identify improvement opportunities.
• Support root cause analysis and corrective action activities for field quality issues.
• Work with Operations, Service, New Equipment, Sales, Engineering, and Factories to resolve quality issues.
• Prepare quality reports and dashboards using company tools.
• Participate in continuous improvement projects and ISO 9001 quality management activities.

Skills

Root cause analysis

CAPA

Quality improvement

Education

Bachelor’s degree in engineering

Tools

Excel

Power BI

Job description

Otis Worldwide Corporation in Istanbul's Sarıyer district is seeking a Field Quality Specialist on a 1-year fixed-term, hybrid role. You will support field quality improvement projects aimed at reducing callbacks, customer complaints, and warranty costs, working with Operations, Service, Sales, Engineering, and Factory teams.

The candidate should hold a Bachelor’s degree in engineering and have at least 3 years in Quality or related fields, strong root-cause analysis and CAPA skills, and be