Facilities & Administrative Operations Lead

Bertelsmann-Jobs; Tuzla; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Global work environment

Career development

Collaborative team culture

Part of Bertelsmann SE & Co. KGaA

Job summary

Arvato, a Bertelsmann SE & Co. KGaA company, seeks an experienced Administrative Affairs Supervisor to lead facility, transportation, security, catering, and workplace services across offices and warehouses.

You will oversee outsourced providers, manage procurement, and ensure safety, compliance, and operational excellence. The role requires a bachelor’s degree, ≥5 years in administrative/facility roles, strong MS Office skills, English proficiency, and vendor management experience.

Qualifications

• Bachelor's degree preferred.
• Minimum 5 years of experience in Administrative Affairs, Facility Management, Workplace Services, Procurement, or related fields.
• Proven experience managing outsourced services and supplier relationships.
• Strong knowledge of facility operations, workplace management, and procurement processes.
• Experience in budget control, cost management, and service performance monitoring.
• Proficiency in MS Office applications.
• Good command of English is preferred.
• Strong organizational and problem-solving skills.
• Military service completed for male candidates.

Responsibilities

• Manage and coordinate all administrative affairs activities across offices, warehouses, and common areas.
• Oversee outsourced service providers including cleaning, catering, security, transportation, pest control, and facility maintenance.
• Ensure company facilities, equipment, and common areas are maintained in line with operational and safety standards.
• Plan, monitor, and report maintenance and repair activities for office and warehouse facilities.
• Manage company transportation operations, including employee shuttle services and route optimization.
• Coordinate company vehicle operations, including maintenance, inspections, insurance, and legal compliance requirements.
• Lead procurement activities related to administrative services and supplies by conducting market research and supplier evaluations.
• Monitor service quality, contractual compliance, and performance of vendors and contractors.
• Coordinate workplace services, employee uniforms, PPE distribution, and related operational activities in cooperation with Health & Safety teams.
• Manage waste collection and environmental compliance activities.
• Supervise inventory, fixed asset, archive management, and storage processes.
• Liaise with governmental authorities, banks, municipalities, and other external institutions when required.
• Prepare operational and cost reports, analyze expenses, and identify efficiency improvement opportunities.
• Support internal events and organizational activities in collaboration with Human Resources and other departments.
• Identify operational risks and escalated critical issues to management in a timely manner.
• Ensure compliance with company policies, Quality Management Systems, Information Security, Environmental, Occupational Health & Safety, and Data Privacy requirements.

Skills

MS Office

English proficiency

Organizational skills

Problem-solving

Education

Bachelor's degree

Job description

Arvato, a Bertelsmann SE & Co. KGaA company, seeks an experienced Administrative Affairs Supervisor to lead facility, transportation, security, catering, and workplace services across offices and warehouses.

You will oversee outsourced providers, manage procurement, and ensure safety, compliance, and operational excellence. The role requires a bachelor’s degree, ≥5 years in administrative/facility roles, strong MS Office skills, English proficiency, and vendor management experience.