Elite Global Corporate Lifestyle Concierge

Quintessentially Türkiye; Fatih; On-site; TRY 120,000 - 200,000; Full time

Job summary

Quintessentially Türkiye, a leading luxury lifestyle management group, is seeking a Global Corporate Lifestyle Manager to support Members worldwide with travel, reservations, and concierge requests. The role emphasizes proactive service, accurate CRM maintenance, and seamless fulfillment across time zones.

Working within the Servicing department under the Corporate Team Manager, you will handle both reactive and proactive requests, ensuring exceptional delivery and client satisfaction on every

Responsibilities

• Researching and arranging travel bookings, restaurant/club reservations, health & beauty requests, gifts, and tickets for sports, theatre, or concert events.
• Managing intensive phone and email-based correspondence adhering to company-standard greetings and Member address protocols.
• Taking full ownership of requests, setting realistic completion deadlines, providing quality suggestions, and issuing clear final confirmations.
• Logging every action in the Qforce CRM database, maintaining accurate member profile records, and recording post-request feedback.
• Anticipating additional service needs (transfers, spa, early/late check-in) and liaising with Account Management to keep CRM files up to date.

Job description

Quintessentially Türkiye, a leading luxury lifestyle management group, is seeking a Global Corporate Lifestyle Manager to support Members worldwide with travel, reservations, and concierge requests. The role emphasizes proactive service, accurate CRM maintenance, and seamless fulfillment across time zones.

Working within the Servicing department under the Corporate Team Manager, you will handle both reactive and proactive requests, ensuring exceptional delivery and client satisfaction on every