EdTech Sales Support Specialist (Hybrid, Ankara)

EnglishCentral, Inc.; Çankaya; Hybrid; TRY 250,000 - 400,000; Full time

Benefits offered by this job

Performance-based bonuses

Additional benefits and incentives

Career development in a global org

Supportive learning environment

Collaboration with international teams

Job summary

EnglishCentral, Inc. in Ankara is seeking a Sales Support Representative to join the Sales & Support team. You will engage with potential customers, understand their learning goals, and guide them through purchasing while supporting existing customers.

Ideal candidates have strong communication, English proficiency, and a proactive, collaborative approach. The role offers a hybrid work setting with opportunities to grow in a global education technology company.

Qualifications

• Fluent written and spoken English.
• Strong communication and interpersonal skills; ability to initiate conversations.
• Willingness to learn and collaborate with international teams.

Responsibilities

• Contact potential customers by phone and online channels.
• Explain value of learning solutions to customers.
• Recommend suitable plans and guide through purchasing process.
• Follow up on leads and convert inquiries to sales.
• Identify new sales opportunities and participate in sales activities.
• Assist customers with onboarding and usage guidance.
• Maintain accurate CRM records and notes.
• Coordinate with local and global teams for a smooth experience.

Skills

English proficiency

Communication

Hybrid work

Initiative

Education

Bachelor's degree (Business Administration / Marketing / Educational Technologies / English Language Teaching / English or American Literature)

Tools

Microsoft Office

Google Workspace

Job description

EnglishCentral, Inc. in Ankara is seeking a Sales Support Representative to join the Sales & Support team. You will engage with potential customers, understand their learning goals, and guide them through purchasing while supporting existing customers.

Ideal candidates have strong communication, English proficiency, and a proactive, collaborative approach. The role offers a hybrid work setting with opportunities to grow in a global education technology company.