Logistics Operations Lead — Warehouse & E‑commerce

Arvato; Çayırova; On-site; TRY 300,000 - 500,000; Full time

Job summary

Arvato is seeking a Logistics Operations Responsible to oversee our warehouse activities, coordinating inbound, outbound, returns, product care and customer experience. The role requires proactive planning, strong communication, and a focus on service excellence.

The position involves planning capacity, budgeting, and directing warehouse teams in a dynamic e-commerce environment, with ongoing collaboration with customers in daily/weekly meetings.

Qualifications

• Bachelor’s degree in a related field.
• 1–3 years in warehouse processes, preferably e-commerce.
• Experience in picking, product care, park ptl, shipping, inbound and outbound.
• Strong interpersonal and communication skills.
• Fluent in English (written and spoken).
• Able to work in shifts.
• Military service completed for male applicants.

Responsibilities

• Plan Inbound, Outbound, Return, Product Care and Customer Experience processes.
• Track and realize capacity targets.
• Manage and develop Inbound, Outbound, Return, Product Care and Customer Experience teams.
• Track the transfer of production capacities with the customer in daily and weekly meetings.
• Track and planning of production budget.
• Track and realization of productivity targets.
• Monitor the income and expenditure balances of the projects for which it is responsible.

Skills

Warehouse operations

English proficiency

MS Office

Field force management

Communication skills

Problem-solving

Education

Bachelor’s degree in related field

Job description

Arvato is seeking a Logistics Operations Responsible to oversee our warehouse activities, coordinating inbound, outbound, returns, product care and customer experience. The role requires proactive planning, strong communication, and a focus on service excellence.

The position involves planning capacity, budgeting, and directing warehouse teams in a dynamic e-commerce environment, with ongoing collaboration with customers in daily/weekly meetings.