E-Commerce Key Account Lead: Growth & Strategy

Philips; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

Philips is seeking an experienced E-commerce Key Account Manager to drive growth for our Turkish online channels. You will own end-to-end management of major e-commerce accounts, leveraging data-driven insights to optimize revenue, margin and promotions.

You will work across Marketing, Retail Media, Supply Chain and Finance to ensure our brands are visible, competitive, and successful online, while developing customer-specific strategies and annual business plans.

Qualifications

• Degree in Business Administration, Marketing, Digital Business, or related field.
• 8+ years of professional experience, at least 5 years in E-Commerce Key Account Management or Digital Sales.
• Strong understanding of online customers, digital business models, and performance drivers.
• Highly analytical mindset with a passion for data-driven decision-making.
• Strong ownership, negotiation skills, and customer-centric thinking.
• Curiosity and openness to explore and apply digital and AI tools in daily work.
• Excellent communication and collaboration skills in cross-functional teams.
• Fluency in English.

Responsibilities

• Drive and shape the growth of our e-commerce business across key online customers in Turkish market, owning accounts end-to-end.
• Collaborate cross-functionally with Marketing, Retail Media, Supply Chain and Finance to ensure visibility and competitiveness online.
• Own revenue, margin, forecasting and promotions for assigned e-commerce accounts.
• Develop and execute customer-specific e-commerce strategies and annual joint business plans.
• Build and optimize e-commerce fundamentals: digital shelf, product content/SEO, availability, search performance, and retail media.
• Plan and evaluate promotional calendars and investment strategies.
• Analyze sell-out data, market trends and shopper insights to find growth opportunities.
• Monitor KPIs such as conversion rate, traffic, content score and on-shelf availability using dashboards.

Skills

Analytical mindset

Negotiation skills

Customer-centric thinking

Communication & collaboration

Digital & AI tools openness

Fluency in English

Education

Bachelor’s degree in Business Administration, Marketing, Digital Business or related field

Job description

Philips is seeking an experienced E-commerce Key Account Manager to drive growth for our Turkish online channels. You will own end-to-end management of major e-commerce accounts, leveraging data-driven insights to optimize revenue, margin and promotions.

You will work across Marketing, Retail Media, Supply Chain and Finance to ensure our brands are visible, competitive, and successful online, while developing customer-specific strategies and annual business plans.