CX Solution Advisor – Academy for Customer Success

SAP SE; Fatih; Hybrid; TRY 280,000 - 420,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

SAP SE invites ambitious graduates to join the SAP Next Gen - Academy for Customer Success in Istanbul as part of a three-year journey designed for early talent. You will work with customers to solve business challenges using SAP solutions, participate in discovery sessions, executive meetings, and demos, and grow through real-world exposure across sales and marketing activities.

The program emphasizes AI fundamentals, cross‑functional collaboration, learning agility, and strong business acumen,

Qualifications

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI; AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that supports inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

Responsibilities

• Lead Design Thinking sessions and collaborate with the broader sales team to identify whitespace opportunities.
• Support solution delivery in customer engagements and participate in events that showcase SAP solutions.
• Contribute to learning in a fast-paced, evolving environment and grow with the Next Gen program.

Skills

Tech & business processes

AI fundamentals

English proficiency

Curious & agile mindset

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Design Thinking

Job description

SAP SE invites ambitious graduates to join the SAP Next Gen - Academy for Customer Success in Istanbul as part of a three-year journey designed for early talent. You will work with customers to solve business challenges using SAP solutions, participate in discovery sessions, executive meetings, and demos, and grow through real-world exposure across sales and marketing activities.

The program emphasizes AI fundamentals, cross‑functional collaboration, learning agility, and strong business acumen,