Solution Advisor Associate CX - SAP Academy for Customer Success - Türkiye (Hybrid)

SAP SE; Fatih; Hybrid; TRY 280,000 - 420,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

SAP SE invites ambitious graduates to join the SAP Next Gen - Academy for Customer Success in Istanbul as part of a three-year journey designed for early talent. You will work with customers to solve business challenges using SAP solutions, participate in discovery sessions, executive meetings, and demos, and grow through real-world exposure across sales and marketing activities.

The program emphasizes AI fundamentals, cross‑functional collaboration, learning agility, and strong business acumen,

Qualifications

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI; AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that supports inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

Responsibilities

• Lead Design Thinking sessions and collaborate with the broader sales team to identify whitespace opportunities.
• Support solution delivery in customer engagements and participate in events that showcase SAP solutions.
• Contribute to learning in a fast-paced, evolving environment and grow with the Next Gen program.

Skills

Tech & business processes

AI fundamentals

English proficiency

Curious & agile mindset

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Design Thinking

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

T he SAP Next Gen - Academy for Customer Success is a global development program designed for talent who are early in their career.

Who You’ll become

A Solution Advisor works with our customers and prospects to help them solve business challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and will deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing

events, will lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands‑on experience with relevant technologies and industry‑standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI; AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that supports inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

About SAP Next Gen - Academy for Customer Success

The Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential.

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands‑on experience with world‑class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

#SAPNextGen

SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high‑impact projects across the business.

SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country‑specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on‑site with customers or partners.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips (May and September), in San Ramon, California. This experience is designed to provide unparalleled hands‑on learning and networking opportunities.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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Location: Istanbul, TR, 34700