CRM & Marketing Operations Associate (Entry-Level)

Bergerat Monnoyeur Romania; Turkey; On-site; TRY 180,000 - 240,000; Full time

Job summary

Monnoyeur Group is seeking an entry-level Marketing Assistant to support back-office operations for the Marketing & Operations Department. The role helps keep CRM data, purchase orders, customer requests, and ISO 9001 documents accurate and up to date.

You will gain experience in CRM, digital tools, data management and marketing operations while working with a team that values initiative and learning.

Qualifications

• Degree or equivalent in a related field such as Computer Programming, MIS or Business Administration.
• Fresh graduates are welcome to apply.

Responsibilities

• Maintain and update CRM customer, contact, machine and dealer data.
• Support data transfers between IPSO CRM and John Deere CRM.
• Enter and check purchase orders based on supplier invoices.
• Record and follow up customer requests, complaints and feedback in the Customer Service portal.
• Prepare basic weekly reports and support Excel / Power BI reporting.
• Support SharePoint content updates and ISO 9001 document management.
• Support CRM/ERP master data, contact lists, events and other marketing back-office activities.
• Handle customer and personal data in line with company privacy rules.

Skills

Attention to detail

Willingness to learn

CRM interest

Data management

English (basic)

Education

Associate/Bachelor's degree in Computer Programming

Associate/Bachelor's degree in Management Information Systems

Associate/Bachelor's degree in Business Administration

Tools

Microsoft 365 (Excel, Outlook, Teams, SharePoint)

HTML/CSS

SQL

Job description

Monnoyeur Group is seeking an entry-level Marketing Assistant to support back-office operations for the Marketing & Operations Department. The role helps keep CRM data, purchase orders, customer requests, and ISO 9001 documents accurate and up to date.

You will gain experience in CRM, digital tools, data management and marketing operations while working with a team that values initiative and learning.