Client Solutions & Operations Partner

NielsenIQ; Turkey; On-site; TRY 1,363,636 - 2,272,727; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in Turkey is looking for a professional to act as a liaison between clients and internal teams. The role focuses on resolving client requests and improving satisfaction through effective communication and operational understanding.

Key qualifications include proficiency in Turkish and English, strong analytical skills, and the ability to cooperate effectively in a multicultural environment.

A flexible working environment and volunteer time off are also offered.

Qualifications

• Proficiency in Turkish both written and verbal.
• Fluency in English both written & verbal.
• Very good end-to-end operational understanding.
• Good understanding of the local market.
• Well-developed analytical skills and attention to detail.

Responsibilities

• Act as the liaison between clients and operational teams.
• Convert clients' needs into internal work orders.
• Ensure accurate resolution of client requests.
• Build relationships to facilitate meetings and provide support.
• Drive results to improve client satisfaction.

Skills

Proficiency in Turkish

Fluency in English

Analytical skills

Problem solving

Excellent Excel knowledge

Client orientation

Job description

NielsenIQ in Turkey is looking for a professional to act as a liaison between clients and internal teams. The role focuses on resolving client requests and improving satisfaction through effective communication and operational understanding.

Key qualifications include proficiency in Turkish and English, strong analytical skills, and the ability to cooperate effectively in a multicultural environment.

A flexible working environment and volunteer time off are also offered.