Client Executive

WTW; Şişli; Híbrido; TRY 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Descripción de la vacante

WTW group is seeking a dynamic Client Executive to join our team. You will interact with clients daily, ensure delivery of agreed services, and uphold SLAs to meet expectations.

You will collaborate with Account Executives and Brokers to determine solutions and help shape delivery strategies, drawing on client feedback to drive improvements and client satisfaction. Hybrid work arrangement offered.

Formación

• 0–2 years of experience in client service.
• Bachelor's degree from a reputable university.
• Excellent communication in English and Turkish.
• Willing to learn and be results-oriented.

Responsabilidades

• Interact with clients daily to deliver exceptional service.
• Uphold SLAs and meet service delivery standards.
• Collaborate with Account Executives and Brokers on solutions.
• Contribute to delivery strategy improvements based on feedback.

Conocimientos

Client service

English

Turkish

Relationship building

Educación

Bachelor's degree

Descripción del empleo

Description

We are seeking a dynamic and driven individual to join our team as a Client Executive. As a Client Executive you will be responsible for delivering the agreed-upon services to our clients.

The Role

• Interact with clients on a day-to-day basis, ensuring the delivery of exceptional service and maintaining a high level of client satisfaction.


• Uphold the SLAs to meet client expectations and ensure service delivery standards are met.


• Work with Account Executives and Brokers in determining appropriate solutions and structuring


• Actively contribute to the development and improvement of delivery strategies, sharing insights and recommendations based on client interactions and feedback.

Qualifications

The Requirements

• 0-2years experience


• Bachelor's degree from a reputable university


• Excellent communication skills in English and Turkish


• International exposure is a plus


• Strong skill set in delivering a high level of client service


• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists


• Self-motivated, persistent, willing to learn and result-oriented


• Ability to build productive trust relationships with clients

This role offers a hybridwork schedule, allowing for a combination of remote and in-office work to support flexibility.

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail].