Boutiques Team Manager – Luxury Retail | Istanbul

Gizli; Fatih; On-site; TRY 250,000 - 350,000; Full time

Job summary

Gizli is seeking a Boutiques Team Manager to lead a luxury retail team, drive sales performance and deliver an exceptional client experience. The role welcomes leaders currently working in Istanbul’s luxury retail market or those open to relocation, with a focus on coaching and developing high-performing teams.

You will manage daily store operations, translate targets into actionable plans, and strengthen VIP client engagement, ensuring brand standards and operational excellence across the

Qualifications

• Minimum 3 years of team management experience in retail (luxury or premium preferred).
• Strong leadership with ability to develop and motivate teams.
• Excellent client relationship, communication and brand representation skills.

Responsibilities

• Manage daily store operations, sales performance and service quality.
• Translate targets into action plans and monitor store and individual performance.
• Develop and motivate the team through coaching and development plans.
• Build lasting client relationships through personalised clienteling and trust.
• Strengthen VIP engagement and clienteling activities.
• Analyse sales and client data to identify commercial opportunities.
• Ensure stock management, security, visual merchandising and brand standards.

Skills

Team leadership

Client relationship

Retail operations

Sales analytics

English fluency

Job description

Based in Ankara, Izmir or other cities and considering your next career move in Istanbul?

Your next leadership opportunity in luxury retail.

We are seeking a \"Boutiques Team Manager\" for a company operating in the luxury retail sector to lead team development, drive commercial performance and deliver an exceptional, personalised client experience.

We welcome applications from managers currently working in Istanbul's luxury retail market, as well as experienced retail leaders based in other cities who are considering relocating to Istanbul.

Key Responsibilities

• Manage daily store operations, sales performance and service quality.


• Translate sales targets into clear action plans and monitor store and individual performance.


• Develop and motivate the team through coaching, regular feedback and development plans.


• Build lasting client relationships through a personalized approach grounded in trust and an understanding of client needs.


• Strengthen VIP client engagement and clienteling activities.


• Analyse sales and client data to identify commercial opportunities.


• Ensure stock management, product security, visual merchandising and operational processes meet brand standards.


• Collaborate with relevant teams to address store needs effectively.

Qualifications

• A minimum of 3 years of team management experience in retail.


• Experience in luxury or premium retail is preferred.


• Strong leadership skills, with the ability to develop teams and drive sales performance.


• Excellent client relationship, communication and brand representation skills.


• Strong analytical, planning and organizational skills.


• A good command of English.


• Flexibility to work shifts.


• Availability to work in Istanbul or willingness to consider relocation.

We welcome leaders with experience in luxury fashion, accessories, watches or jewelry, alongside candidates looking to bring a strong retail management background into luxury retail.

This recruitment process is confidential. Company and brand details will be shared with shortlisted candidates following an initial assessment.