ASSEMBLY PROCESS & CUST. QUALITY SPECIALIST- FIXED TERM

Fompak A.S; Osmangazi; On-site; TRY 180,000 - 240,000; Full time

Job summary

Martur Fompak International is seeking an Assembly Process & Customer Quality Specialist on a fixed-term basis. The role focuses on monitoring and implementing customer quality requirements across assemblies and product lines.

You will work with cross-functional teams to analyze root causes, support audit activities, and drive continuous quality improvements that enhance customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering or related field.
• Minimum 2 years of automotive quality experience.
• Knowledge of automotive quality standards and customer-specific requirements.
• Familiarity with quality and problem-solving tools.
• Strong analytical thinking and problem-solving skills.
• Good command of written and spoken English.
• Strong communication, coordination and follow-up skills.

Responsibilities

• Monitor customer-specific quality requirements and support their effective implementation.
• Follow customer quality expectations and contribute to improving customer satisfaction.
• Monitor customer quality indicators and prepare regular reports.
• Support the investigation and resolution of customer complaints.
• Contribute to root-cause analysis and the implementation of corrective and preventive actions.
• Support the effective use of quality and problem-solving tools.
• Assist in planning and coordinating customer audits and visits.
• Follow up on audit findings and related action plans.
• Collaborate with Production, Process, Engineering and Project teams to resolve quality issues.
• Contribute to quality and process improvement projects.
• Support the development and implementation of actions aimed at improving customer satisfaction.
• Follow up on agreed actions and support their timely completion.

Skills

Analytical thinking

Problem-solving

English proficiency

Communication & coordination

Cross-functional collaboration

Quality tools

Root-cause analysis

Education

Bachelor’s degree in Engineering or related field

Tools

Quality tools

Job description

ASSEMBLY PROCESS & CUST. QUALITY SPECIALIST- FIXED TERM

As an emerging trusted partner of OEMs, we manufacture and supply high-quality seating systems, vehicle interiors and automotive textiles.

We are enhancing in-car experiences through innovative and high-quality cockpit solutions.

Our operations are on a global scale, across multiple countries with 30 plants, 5 R&D Centers, and 7 E&D offices.

At Martur Fompak International, we value diversity, inclusion, and equal opportunity. We evaluate all applications fairly based on skills and experience.

Qualifications

• Bachelor’s degree in Engineering or a related field
• Minimum 2 years of experience in automotive quality, preferably in customer quality
• Knowledge of automotive quality standards and customer-specific requirements
• Familiarity with quality and problem-solving tools
• Strong analytical thinking and problem-solving skills
• Good command of written and spoken English
• Strong communication, coordination and follow-up skills
• Ability to collaborate effectively with cross-functional teams

Responsibilities

• Monitor customer-specific quality requirements and support their effective implementation
• Follow customer quality expectations and contribute to improving customer satisfaction
• Monitor customer quality indicators and prepare regular reports
• Support the investigation and resolution of customer complaints
• Contribute to root-cause analysis and the implementation of corrective and preventive actions
• Support the effective use of quality and problem-solving tools
• Assist in planning and coordinating customer audits and visits
• Follow up on audit findings and related action plans
• Collaborate with Production, Process, Engineering and Project teams to resolve quality issues
• Contribute to quality and process improvement projects
• Support the development and implementation of actions aimed at improving customer satisfaction
• Follow up on agreed actions and support their timely completion

If you are passionate about creating value, driving innovation, and making a real impact, join us on this journey.