Air Export Agent

Expeditors International; Fatih; On-site; TRY 250,000 - 380,000; Full time

Benefits offered by this job

Paid Vacation/ Holidays

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors International is seeking an Air Export Agent to support operations, processing export shipments and documentation. You will handle house and master air waybills, prepare customs/regulatory documents, and enter data accurately while communicating with customers and Expeditors offices worldwide.

The role emphasizes training with 52 hours annually, strict compliance, and strong teamwork. Excellent attendance and problem-solving skills are essential to meet department and company goals.

Qualifications

• Effective interpersonal skills and clear written/verbal communication.
• Strong organizational and prioritization abilities are essential.
• Ability to work independently and in a team.
• Proven track record of excellent attendance.
• Solution-oriented mindset with strong problem-solving capabilities.

Responsibilities

• Process export shipments and accompanying documentation.
• Track and Trace shipments and prepare air waybills and related documents.
• Enter data accurately into operating systems and communicate with customers and offices.
• Maintain compliance with internal policies, regulations, and customer requirements.
• Meet KPIs and seek opportunities for process improvement.

Skills

Interpersonal skills

Organizational skills

Team player

Attendance

Problem solving

Job description

Job Description

Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
• Meet key performance indicators to support department, branch, product, and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Qualifications

• Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills are critical.
• Must have the ability to work independently and in a team environment.
• Proven background for excellent attendance
• Solution-oriented mindset with strong problem-solving capabilities.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus