Account Manager (Hotels)

HBX Group; Muratpaşa; On-site; TRY 150,000 - 210,000; Full time

Benefits offered by this job

Diversity and inclusion focus

Job summary

HBX Group is seeking an Account Manager to develop and manage strategic relationships with hotel partners within the Bedbank division. You will negotiate rates, inventory, and value-added terms to drive room night production and market share growth.

The role requires strong analytical and negotiation skills, plus the ability to analyze weekly and monthly performance data and communicate effectively with suppliers and internal teams. Networking at industry events is part of the role.

Qualifications

• Strong analytical and reporting abilities with data interpretation.
• Proven negotiation skills and supplier relationship experience.
• Ability to work independently and make sound commercial decisions.
• Proactive problem-solving and decision-making capabilities.
• Advanced proficiency in Microsoft Excel and business applications.
• Excellent written and verbal English communication skills.
• Experience engaging with senior management and external partners.
• Results-oriented with a track record of achieving targets.
• Knowledge of the destination market and hotel supplier landscape.
• Minimum 2 years in travel, hospitality, or contracting in the destination.
• Associate degree or equivalent; High School Diploma or GED required.

Responsibilities

• Manage and develop relationships with an assigned portfolio of hotel partners.
• Negotiate contracts, rates, inventory allocations, promotions, and offers.
• Promote HBX's strategy and value proposition to suppliers.
• Monitor performance reports to identify revenue and room night opportunities.
• Maintain supplier relationships through regular communication.
• Influence partners to participate in campaigns and preferred contracts.
• Assess contracting opportunities for favorable terms.
• Monitor risk-related contracts to minimize losses.
• Represent the company at industry events and supplier meetings.
• Collaborate with internal stakeholders to support commercial goals.

Skills

Analytical skills

Negotiation skills

Independent work

Problem solving

Excel proficiency

Communication & stakeholder management

Engagement with senior management

Results-oriented

Market knowledge of destinations

Travel/hospitality contracting exp. (2

Education

Associate degree or equivalent

High School Diploma or GED

Tools

Microsoft Excel

Job description

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.

Job Summary

The Account Manager is responsible for developing and managing strategic relationships with hotel partners within the Bedbank division to ensure the company remains the preferred wholesale distribution partner. This role focuses on negotiating competitive rates, inventory availability, and value-added agreements that drive profitability, room night production, and market share growth. The Contract Manager manages an assigned hotel portfolio, analyzes commercial performance, identifies opportunities, mitigates contractual risk, and represents the company professionally across supplier interactions and industry events.

Key Responsibilities

• Manage and develop relationships with an assigned portfolio of hotel partners.
• Negotiate hotel contracts, rates, inventory allocations, promotions, and special offers to maximize commercial performance.
• Communicate and promote the company's strategic objectives and preferred partner value proposition to hotel suppliers.
• Monitor, analyze, and interpret weekly and monthly performance reports to identify opportunities for revenue, profitability, and room night growth.
• Build and maintain strong supplier relationships through regular communication, including face-to-face meetings and virtual interactions.
• Influence hotel partners to participate in promotional campaigns and preferred contracting agreements that enhance market positioning.
• Analyze and evaluate contracting opportunities to secure the most advantageous commercial terms for the business.
• Monitor risk-related contracts and make informed decisions to minimize commercial losses and protect profitability.
• Represent the company at industry events, trade shows, networking functions, and supplier meetings to strengthen market presence and supplier engagement.
• Collaborate with internal stakeholders and management to support commercial objectives and destination growth strategies.

Required Skills & Experience

• Strong analytical and reporting skills with the ability to interpret data and identify business opportunities.
• Proven negotiation skills and the ability to build and maintain strong supplier relationships.
• Demonstrated ability to work independently and make sound commercial decisions.
• Proactive problem-solving and decision-making capabilities.
• Advanced proficiency in Microsoft Excel and other business applications.
• Strong communication, presentation, and stakeholder management skills.
• Ability to engage effectively with senior-level management and external partners.
• Results-oriented mindset with a proven track record of achieving commercial targets.
• Strong knowledge of the assigned destination market and hotel supplier landscape.
• Minimum 2 years of experience working within the assigned destination or relevant travel, hospitality, or contracting environment.
• Associate Degree or equivalent higher education preferred; alternatively, a combination of relevant education and 2-3 years of related experience.
• High School Diploma or GED required.
• Excellent written and verbal English communication skills, including the ability to present information effectively to customers, suppliers, and internal stakeholders.
• Self-motivated, determined, and commercially driven with a strong "can-do" attitude.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.