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fal.ai is seeking an experienced Account Manager to own renewals across EMEA, coordinating with engineers and executives. You will manage multi-country relationships, drive new workloads inside accounts, and lead negotiations with a focus on security and legal reviews.
The role emphasizes staying organized across time zones, forecasting accurately in Salesforce, and helping customers adopt AI-driven models and pricing.
This role owns existing customer relationships across Europe, the Middle East and Africa, running renewals and finding new workloads inside accounts. A strong candidate has a few years of quota carrying account management or renewals work, has handled customers in several countries, and can manage negotiations and legal and security reviews. Being organised across time zones and comfortable talking to both engineers and executives matters here.
Generative media models change quickly, so much of the job is helping customers see where new models and capabilities fit their products and usage. The renewal and contract work still runs on human trust, clear negotiation and steady follow through across legal and security steps. AI can speed up reporting and account research, but the relationship and the deal judgement stay with the person.
Working at a generative media platform gives direct exposure to how developers and enterprises adopt image, video and audio models and how usage based pricing plays out in practice. A candidate can build this by learning how inference platforms are used in production and by getting fluent in consumption pricing and model driven products. Familiarity with AI, cloud or data infrastructure helps before applying.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
fal is a generative media platform for developers that hosts image, video, and audio AI models behind easy-to-use APIs, per the company.