Account Manager

Epson Middle East FZCO; Fatih; On-site; TRY 300,000 - 550,000; Full time

Job summary

Epson Middle East FZCO in Istanbul is seeking an Account Manager in the Business Sales division to develop and implement a sales plan for designated customers and partners, driving growth and maximizing Epson Visual Projection sales. You will promote the full Epson range to reseller and end-user markets, set quarterly targets, manage accounts, and coordinate with channel partners.

Strong negotiation, relationship-building and CRM skills are essential for success in this role, which focuses on

Qualifications

• Technical expertise in relevant product group and ability to demonstrate Epson benefits.
• Proven sales success in profitable accounts.
• Ability to build long-term relationships to drive growth.
• Numerate and solutions-driven with commercial awareness.
• Experience with decision makers to develop account plans.
• Strong negotiating and communication skills.
• Ability to manage priorities and risk in commercial terms.
• Strong IT skills: Excel, Word, PowerPoint; CRM experience desirable.

Responsibilities

• Set and achieve quarterly targets for aligned accounts.
• Develop and execute a sales plan for account portfolio.
• Coordinate with channel partners to identify growth opportunities.
• Maintain an opportunity pipeline for end users.
• Provide regular KPI reports and forecast updates.
• Collate market information and feedback on promotions.
• Coordinate with support departments to resource accounts.
• Liaise with Türkiye team on sales opportunities.

Skills

Account management

Relationship building

Negotiation

Sales planning

CRM experience

Tools

CRM software

Excel

PowerPoint

Word

Job description

As an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson Visual Projection . They will be responsible to promote the complete Epson range to increase Epson sales growth into specific reseller and end user markets.

What you will do:

• Set and achieve quarterly targets for aligned accounts and defined product range.
• Develop and execute a sales plan for optimal customer portfolio management.
• Account planning with aligned channel partners in order to identify and qualify new opportunities for growth.
• Collect sales out data from channel partners in order to identify key target end users for Epson sales activity.
• Maintain an opportunity pipeline for key end user business. Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers.
• Maximise opportunities from corporate account managers and specialist vertical account managers.
• Agree and review quarterly business/marketing plans while identifying new marketing opportunities.
• To identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs.
• To track ROI of promotional campaigns run in conjunction with partner.
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts.

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting planning team with the relevant information and "enrichment".
• Collate competitive market place information. Provide structured feedback and input to promotional activities with this knowledge.
• Manage the development and implementation of the CRM initiative, as required.
• Present regular reports as detailed in KPIs. Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports.
• Identification of relevant customer case studies for onward use internally within Epson and/or external use.
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts.
• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales.
• Liaise with Türkiye team on management of any sales opportunities or target accounts.

What we ask for:

• Technical expertise in relevant product group(s) or similar discipline and able to communicate and demonstrate the value and technical benefits of Epson products.
• Experienced working in a sales environment with proven record of achieving success through the development of profitable sales
• Ability to build and proactively manage relationships over a long term to generate business growth.
• Commercially aware and numerate, used to operating in a solutions driven environment
• Experience working with key decision makers to develop account plans and implement tactical solutions
• Strong negotiating, influencing and communication skills
• Ability to understand and manage priorities and risk in commercial terms
• Strong analytical and problem solving skills
• Strong IT skills, including a good understanding of Excel, Word and PowerPoint. CRM experience desirable
• Direct account management background preferable.
• Record of success in large accounts.
• Evidence of academic achievement.

What we offer:

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running