Education jobs in United States
Claims Assessor (2 Years Contract)
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
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Claims Assessor (2 Years Contract)
Job summary
A premier insurance company in Singapore is seeking a Life & Health Claims Assessor to manage and approve shield claims while ensuring compliance with policies. The role demands strong English language skills and a familiarity with human anatomy. Candidates should have 2 years of relevant experience and professional qualifications such as OMA and FLMI. This position also involves direct customer interaction and project engagement, making effective communication and customer service skills essential.
Qualifications
- Strong command of the English language (spoken and written).
- Familiarity with human anatomy, general diseases, and disease management.
- 2 years of experience as a Life & Health claims assessor.
- OMA, FLMI (Fellow, Life Management Institute).
- Degree holder of biology & life sciences discipline.
Responsibilities
- Review, assess, and approve shield claims within service turnaround time.
- Attend to claims investigations, service recovery, and inquiries.
- Attend to medical clarification with hospitals and clinics.
- Involve in projects assigned by supervisor.
- Provide quality customer service including interacting with customers.
In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.
- Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
- Attend to claims investigations, service recovery and enquiry.
- Attend to medical clarification with hospitals and clinics.
- Involve in projects assigned by supervisor.
- Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints.
- Strong command of the English language (spoken and written).
- Familiarity with human anatomy, general diseases and disease management.
- 2 years of experience as a Life & Health claims assessor.
- OMA, FLMI (Fellow, Life Management Institute).
- Degree holder of biology & life sciences discipline.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.