Customer Service Manager jobs in United States
Restaurant Supervisor (Chinese Cuisine) [5.5 days]
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Restaurant Supervisor (Chinese Cuisine) [5.5 days]
Job summary
A leading restaurant group in Singapore seeks a dedicated individual to enhance customer service and oversee restaurant operations. The role involves managing staff schedules, ensuring dining excellence, and planning events. Ideal candidates will demonstrate strong service skills and operational oversight. Applications will be handled confidentially.
Qualifications
- Exceptional customer service skills.
- Knowledge of menus and dining experiences.
- Ability to oversee daily restaurant operations.
Responsibilities
- Deliver exceptional service standards.
- Supervise daily restaurant operations.
- Address customer needs and resolve issues.
- Uphold the company’s mission and values by delivering exceptional service standards.
- Provide professional and attentive customer service to create an outstanding dining experience.
- Be knowledgeable about the menu, promotions, and membership programs.
- Oversee daily restaurant operations, including table setup, food service, condiment preparation, and food portioning.
- Supervise various service stations, ensure equipment is well-maintained, and recommend process improvements.
- Proactively address customer needs and resolve any service-related issues with professionalism and tact.
- Plan and coordinate events according to guest requirements.
- Manage staff scheduling, track attendance, and oversee manpower planning.
- Support recruitment initiatives and handle routine administrative responsibilities.
- Perform any additional tasks assigned by the Manager.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.