Housing Admin Specialist – Service Excellence

Housing and Development Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A public housing authority in Singapore is seeking an Administrative Executive to ensure quality service delivery to HDB applicants and residents. The role involves advising and interacting with clients on eligibility, processing applications, and enhancing IT solutions. Candidates should possess strong customer service and communication skills, along with project management abilities. A contract of 1+1 years is offered.

Qualifications

• Passion for customer service is essential.
• Must have effective communication and interpersonal skills.
• Strong organisational and project management skills required.

Responsibilities

• Deliver quality services to applicants and residents of HDB flats.
• Advise on HDB Flat Eligibility letter and related matters.
• Process applications and support accounting and budgetary tasks.
• Enhance IT solutions through user requirements preparation and testing.

Skills

Customer service passion

Effective communication

Interpersonal skills

Critical thinking

Organisational skills

Project management skills

Resilience to pressure

Meticulousness

Numeracy

Proficiency in Microsoft software

Job description

A public housing authority in Singapore is seeking an Administrative Executive to ensure quality service delivery to HDB applicants and residents. The role involves advising and interacting with clients on eligibility, processing applications, and enhancing IT solutions. Candidates should possess strong customer service and communication skills, along with project management abilities. A contract of 1+1 years is offered.