Zonal Team Leader

PEOPLE ADVANTAGE PTE. LTD.; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

PEOPLE ADVANTAGE PTE. LTD. is hiring a Zonal Team Leader to oversee day-to-day operations and manpower deployment across multiple centres in Singapore.

You will supervise on-site teams to ensure service quality, safety, and SOP compliance, acting as the liaison between centres, operations teams and stakeholders. You will lead from the front, manage feedback and incidents, and support onboarding and training.

Qualifications

• Experience leading multi-site operations and frontline teams.
• Ability to travel and work weekends/public holidays when required.
• Strong communication and stakeholder liaison skills.

Responsibilities

• Oversee day-to-day operations and manpower deployment across assigned centres.
• Supervise on-site teams to ensure service quality, safety, and SOP compliance.
• Act as liaison between centres, operations teams, and stakeholders.
• Manage feedback, incidents, and operational reporting.
• Support staff onboarding, training, and operational initiatives.

Skills

Operations planning

People management

Multi-site coordination

Job description

We're Hiring: Zonal Team Leader

Do you excel in operations and leading frontline teams across multiple sites? Join us as a Zonal Team Leader and play a key role in ensuring smooth daily operations and service excellence.

Job Description

• Oversee day‑to‑day operations and manpower deployment across assigned centres
• Supervise on‑site teams to ensure service quality, safety, and SOP compliance
• Act as the main liaison between centres, operations teams, and stakeholders
• Manage feedback, incidents, and operational reporting
• Support staff onboarding, training, and operational initiatives

Job Requirements

• Strong operational planning and people‑management skills
• Comfortable managing multi‑site teams and stakeholders
• Detail‑oriented, service‑driven, and adaptable to dynamic schedules
• Willing to travel and work weekends/PHs when required

Lead from the front and make a real operational impact.