Deputy Director, Operations

ROYAL OCEAN MARINE ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

ROYAL OCEAN MARINE ENTERPRISE PTE. LTD. is seeking a Deputy Director, Operations to oversee regional daily operations across APAC. You will align sites with strategy, ensure service standards and financial accountability, and drive workforce efficiency.

You will mentor site managers, manage budgets, lead continuous improvement initiatives, and collaborate with HR, Finance, IT, and Legal to support operational readiness and regional growth; travel across APAC is required.

Qualifications

• Progressive leadership experience in multi-site operational management.
• Experience tracking expenditure and managing budgets.
• Experience coordinating across international time zones.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee daily operational execution across regional sites.
• Lead site managers and coordinate workforce planning.
• Ensure HSEQ compliance and safety culture.
• Monitor budgets and drive efficiency improvements.
• Prepare performance reports for executive leadership.

Skills

Leadership

Budgeting

Stakeholder engagement

APAC travel

Job description

Role Purpose

The Deputy Director, Operations - supports regional leadership by overseeing the daily operational activities across the region. This role ensures high-quality execution, financial accountability, workforce efficiency, and alignment with overall organizational strategy across all regional sites.

Scope of Responsibility

• Oversee daily execution and standard operating procedures across regional sites.
• Support workforce management, safety culture, and service standards.
• Optimize resource allocation, capacity planning, and regional throughput.
• Promote operational readiness, training, and continuous learning.
• Implement continuous improvement and process optimization frameworks.
• Assist with regional budget execution, expenditure tracking, and asset utilization.

Core Responsibilities

• Operational Support & Service Delivery
  • Supervise site-level management teams to ensure operational delivery aligns with schedules, budgets, and service standards.
  • Manage resource allocation across facilities and locations to balance workload and prevent operational bottlenecks.
  • Serve as an operational escalation point for issue resolution, risk mitigation, and contingency management.
• Operations Compliance, Health & Safety
  • Champion health, safety, environmental, and quality (HSEQ) standards across all operational sites.
  • Monitor regional compliance with regulatory mandates, industry standards, and internal guidelines.
  • Participate in internal audits, incident evaluations, and the rollout of corrective action plans.
• Workforce & Team Leadership
  • Guide, mentor, and evaluate site managers and supervisory teams.
  • Collaborate with HR on staffing models, talent acquisition, performance management, and retention programs.
  • Identify capability gaps and support professional development programs across regional teams.
• Financial Oversight & Process Improvement
  • Monitor operational expenses against regional budgets, conducting routine variance reviews.
  • Identify and implement operational efficiency, waste reduction, and process streamlining projects.
  • Assist in evaluating capital investment proposals, equipment acquisitions, and infrastructure upgrades.
• Regional Alignment & Stakeholder Engagement
  • Act on behalf of the Regional Director during absences or as designated.
  • Prepare operational performance reports, KPIs, and updates for executive leadership.
  • Coordinate with corporate functions (Finance, IT, Legal, HR) to ensure functional support for site operations.

Performance Measures

• Operational target achievements across safety, quality, and delivery speed.
• Financial tracking against site-level operating budgets and target cost efficiencies.
• Team performance, employee engagement, and retention metrics.
• Audit findings, regulatory compliance records, and risk management readiness.
• Completion rates for key continuous improvement and operational initiatives.

Job Requirements

• Demonstrated progressive leadership experience in multi-site operational management, logistics, field services, or industrial operations.
• Proven background in tracking operational expenditure, optimizing budgets, and managing operational metrics.
• Experience managing teams across diverse geographic locations and international time zones.
• Strong operational risk management, problem-solving, and communication capabilities.
• Ability to travel regularly across the APAC region as required.

Preferred Competencies

• Analytical skills with a focus on data-driven decision-making and performance monitoring.
• Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma, Agile operations).
• Strong cross-cultural communication and relationship-building skills.
• Adaptability in managing operational changes, expansion, or restructuring.

Chan Chee Meng EA 07C3069/R1110620