Youth Well-Being Facilitator (School-Based)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Seacare Manpower Services Pte Ltd seeks a dedicated youth support professional to act as the first point of contact for student welfare, conduct assessments, and de-escalation as needed. You will mentor students, coordinate with school staff, and monitor progress over a 10-month period.

The role requires a Diploma or Degree in Social Work or related field, with at least 1 year of youth-focused experience. Strong communication and confidentiality are essential for this position in Singapore.

Qualifications

• Diploma or Degree in Social Work, Psychology, Youth Work or a related Social Science discipline.
• At least 1 year of experience working with youths aged 12–18 in a school, residential home or community setting.
• High emotional intelligence, with the ability to remain calm and empathetic in challenging situations.
• Good communication and interpersonal skills, with the ability to build rapport with youths while maintaining professional boundaries.
• Resilient and patient when supporting students through challenging situations and gradual progress.
• Compassionate and able to work effectively as part of a team.
• Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, Teams and Outlook.
• Understand confidentiality and working closely with school personnel when handling student concerns.

Responsibilities

• Serve as the first point of contact for student incidents and well-being concerns during curriculum hours.
• Conduct initial assessments of students' needs and well-being, and implement appropriate de‑escalation strategies when necessary.
• Support students experiencing emotional or behavioural meltdowns and facilitate their reintegration into class where possible.
• Build trust and rapport with students through regular engagement.
• Conduct proactive outreach to students who may require additional support, including those experiencing motivational difficulties, truancy, peer relationship issues or social isolation.
• Work with school staff to support students identified for additional assistance through school‑based programmes and activities.
• Assist with programme planning, implementation, supervision and monitoring of students' progress.
• Provide mentorship and ongoing check‑ins for students who may benefit from additional support.
• Support students requiring emotional follow‑up after disciplinary incidents, as guided by the school's student management team.
• Monitor students' progress and provide regular updates to relevant school personnel.
• Identify and report emerging concerns or urgent incidents to the appropriate school personnel.
• Perform other related duties as assigned.

Skills

Emotional intelligence

Communication skills

Teamwork

Microsoft Office

Education

Diploma or Degree in Social Work, Psychology, Youth Work or a related Social Science discipline

Tools

Word

PowerPoint

Excel

Teams

Outlook

Job description

Seacare Manpower Services Pte Ltd seeks a dedicated youth support professional to act as the first point of contact for student welfare, conduct assessments, and de-escalation as needed. You will mentor students, coordinate with school staff, and monitor progress over a 10-month period.

The role requires a Diploma or Degree in Social Work or related field, with at least 1 year of youth-focused experience. Strong communication and confidentiality are essential for this position in Singapore.