Workspace Experience Specialist

Cushman & Wakefield; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Cushman & Wakefield in Singapore is seeking a Workplace Experience Coordinator to be the face of the workplace, ensuring spaces are ready and welcoming for employees and visitors.

You will deliver exceptional service, manage requests, coordinate resolutions, and support engagement initiatives while building relationships with colleagues and stakeholders to maintain a positive work environment.

Qualifications

• 2–3 years of experience in hospitality, customer service, retail, coworking, workplace experience, or a similar environment.
• Excellent communication and interpersonal skills.
• Proactive, detail-oriented, and customer-focused.
• Strong problem-solving abilities and ability to work independently.
• Proficient in Microsoft Office applications.
• Professional, approachable, and service-oriented.

Responsibilities

• Deliver exceptional customer service to employees, visitors, and guests.
• Provide workplace support, information, and wayfinding assistance.
• Ensure meeting rooms, workstations, and common areas are employee-ready.
• Conduct workplace walkthroughs and report maintenance or facilities issues.
• Respond to enquiries, troubleshoot workplace concerns, and coordinate resolutions.
• Build strong relationships with employees and stakeholders.
• Gather employee feedback and identify opportunities to enhance workplace experience.
• Support employee engagement and workplace well-being initiatives.

Skills

Excellent communication

Interpersonal skills

Proactive

Detail-oriented

Customer-focused

Problem solving

MS Office

Education

Tools

Microsoft Office

Job description

Cushman & Wakefield in Singapore is seeking a Workplace Experience Coordinator to be the face of the workplace, ensuring spaces are ready and welcoming for employees and visitors.

You will deliver exceptional service, manage requests, coordinate resolutions, and support engagement initiatives while building relationships with colleagues and stakeholders to maintain a positive work environment.