Workplace Operations & Vendor Manager

JLL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JLL in Singapore seeks a Facilities & Workplace Experience Analyst to coordinate vendors, analyze data, and manage assets and reports. The role emphasizes improving efficiency, safety, and user experience within corporate workplaces.

You will collaborate with multiple teams, negotiate contracts, and ensure timely responses to requests. Proficiency in MS Office and data interpretation is essential for success.

Qualifications

• Experience in facility management, preferably in a corporate setting.
• Strong organizational and interpersonal skills.
• Proficiency in using data tools to report KPIs.
• Knowledge of EHS regulations is a plus.

Responsibilities

• Manage and coordinate multiple vendors and contractors; negotiate contracts and costs.
• Perform spot checks on cleaning and maintenance services.
• Respond to ad-hoc requests from employees or management.
• Ensure all critical issues have been addressed and plan for resolution.
• Monitor and manage emergencies or urgent workplace issues.
• Continuously assess the workplace for efficiency, safety, or experience improvements.
• Update asset registers and maintenance schedules.
• Analyse workplace data and KPIs, prepare monthly reports.

Skills

Data analysis

KPI reporting

SLAs

Vendor coordination

Communication

Problem-solving

Time management

MS Office

Documentation

Education

ITE or Diploma in Finance, Business and Management

Tools

Microsoft Office Suite

Job description

JLL in Singapore seeks a Facilities & Workplace Experience Analyst to coordinate vendors, analyze data, and manage assets and reports. The role emphasizes improving efficiency, safety, and user experience within corporate workplaces.

You will collaborate with multiple teams, negotiate contracts, and ensure timely responses to requests. Proficiency in MS Office and data interpretation is essential for success.