We are seeking an experienced and hands-on Facilities Manager to oversee the maintenance, safety, efficiency and daily operations of our building, central kitchen and facilities.
The successful candidate will manage tenants, contractors, maintenance programmes and energy-saving initiatives. This role requires strong technical knowledge, problem-solving skills and the ability to maintain positive relationships with tenants and internal stakeholders.
Key Responsibilities
Facilities Management
- Oversee the daily operation and maintenance of the building, facilities and common areas.
- Ensure all mechanical, electrical, plumbing, air-conditioning, fire-protection and building systems remain operational and well maintained.
- Develop and implement preventive and corrective maintenance programmes.
- Conduct regular inspections to identify defects, safety risks and maintenance requirements.
- Respond promptly to breakdowns, emergencies and operational issues.
- Coordinate renovation, upgrading, repair and improvement projects.
- Maintain accurate records of inspections, servicing, repairs, warranties and statutory certificates.
Energy Management and Sustainability
- Monitor electricity, water and utility consumption across the premises.
- Analyse consumption patterns and identify opportunities to reduce energy usage and operating costs.
- Develop and implement energy-saving initiatives, such as lighting upgrades, air-conditioning optimisation and equipment efficiency improvements.
- Track energy-saving results and prepare regular utility and sustainability reports.
- Evaluate energy-efficient equipment and technologies based on cost, performance and return on investment.
- Promote environmentally responsible practices among tenants, employees and contractors.
- Support green-building certifications and sustainability programmes where applicable.
Tenant Management
- Serve as the main point of contact for tenants regarding facilities, maintenance and building-related matters.
- Build and maintain positive working relationships with tenants.
- Attend to tenant feedback, complaints and service requests promptly and professionally.
- Coordinate tenant move-ins, move-outs, renovation works and reinstatement requirements.
- Review tenants’ renovation plans and ensure compliance with building guidelines and statutory requirements.
- Conduct joint inspections with tenants and follow up on outstanding defects or corrective actions.
- Communicate building notices, maintenance schedules, shutdowns and emergency procedures clearly.
- Monitor tenants’ compliance with tenancy conditions and building rules.
- Assist management with tenancy administration, documentation and coordination where required.
Contractor and Vendor Management
- Source, evaluate and manage contractors and service providers.
- Obtain and evaluate quotations for maintenance works and facility projects.
- Monitor contractors’ work quality, safety practices, response time and service standards.
- Ensure contractors complete work according to the agreed scope, schedule and budget.
- Review service agreements and recommend contract renewals or replacements.
- Verify completed works and supporting documents before approving invoices.
Safety, Security and Compliance
- Ensure the premises comply with applicable building, fire-safety, workplace-safety and environmental requirements.
- Coordinate statutory inspections, licence renewals and regulatory submissions.
- Maintain emergency-response, evacuation and business-continuity procedures.
- Conduct risk assessments and support safety drills and emergency exercises.
- Investigate facility-related incidents and implement corrective and preventive actions.
- Work closely with security personnel to maintain a safe and secure environment.
Budgeting and Reporting
- Prepare and manage the annual facilities operating and capital-expenditure budgets.
- Monitor maintenance, utility and project expenses against approved budgets.
- Identify cost-saving opportunities without compromising safety or service quality.
- Prepare regular reports on maintenance performance, tenant matters, energy consumption, incidents and project progress.
- Provide recommendations to management on facility upgrades and long-term asset planning.
Job Requirements
- Diploma or Degree in Facilities Management, Building Services, Engineering, Property Management or a related discipline.
- At least 5 years of relevant facilities, building or property-management experience.
- Experience managing commercial, industrial, retail or mixed-use premises is preferred.
- Proven experience in tenant management and handling tenant-related concerns.
- Practical experience implementing energy-saving or sustainability initiatives is highly preferred.
- Good understanding of mechanical, electrical, air-conditioning, plumbing and fire-protection systems.
- Familiarity with Singapore’s building, fire-safety and workplace-safety requirements.
- Strong contractor-management, budgeting and project-coordination skills.
- Good communication, negotiation and stakeholder-management abilities.
- Resourceful, hands-on and able to respond effectively to emergencies.
- Able to work independently and manage multiple priorities.
- Willing to respond to urgent facility matters outside normal working hours when required.
Additional Advantages
- Certified Singapore Certified Energy Manager (SCEM).
- Certified Fire Safety Manager.
- Experience with BCA Green Mark projects or other green-building certifications.
- Experience using building management systems or energy-monitoring systems.
- Experience managing tenancy fit-out and reinstatement projects.