Work Order Coordination Executive - UP $4,000 - 1 Year contract

PERSOL; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an administrative and operations support to coordinate customer work orders across multiple internal touchpoints, ensuring timely submission and accurate processing. The role focuses on maintaining order visibility, resolving administrative gaps, and driving efficiency in service delivery.

Based in Serangoon, this on-site position offers a contract window from immediate start to 31 March 2027, with a monthly salary range of SGD 3,000 to SGD 4,000.

Responsibilities

• Work Order Coordination: Coordinate with Sales, Operations, Provisioning, Product and other supporting teams to ensure timely work order creation and submission.
• Order Accuracy & Compliance: Validate order details, supporting documents and required approvals before submission to minimise errors and rework.
• Stakeholder Follow-Up: Track outstanding actions, resolve administrative gaps and escalations.
• Order Tracking & Reporting: Maintain visibility of work order status, turnaround times and pending cases to ensure timely completion.
• Process Improvement: Identify recurring bottlenecks and support workflow improvements to enhance operational efficiency.

Job description

Contract Duration: Immediate – 31 March 2027
Salary: $3,000 – $4,000 per month
Location: Serangoon

Role Objective

To provide administrative and operational support in coordinating customer work orders across multiple internal touchpoints, ensuring timely order submission, accurate processing, and smooth service delivery.

Key Responsibilities

• Work Order Coordination: Coordinate with Sales, Operations, Provisioning, Product and other supporting teams to ensure timely work order creation and submission.

• Order Accuracy & Compliance: Validate order details, supporting documents and required approvals before submission to minimise errors and rework.

• Stakeholder Follow-Up: Track outstanding actions, resolve administrative gaps and escal…

• Order Tracking & Reporting: Maintain visibility of work order status, turnaround times and pending cases to ensure timely completion.

• Process Improvement: Identify recurring bottlenecks and support workflow improvements to enhance operational efficiency.

Key Performance Indicators (KPIs)

• Timeliness of work order submission.

• Accuracy and completeness of submitted orders.

• Reduction in order processing delays and rework.

• Timely escalation and closure of outstanding cases.

Other Responsibilities

• Credit Adjustment Turnaround Time: Ensure timely processing of complex manual credit adjustments requiring detailed calculations and validation.

• Standard Quotation Markup: Prepare quotations using standard pricing and predefined markup guidelines.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394Reg No: R26164320 (Lee Ann)