WMS & Business Systems Analyst (Exp in Warehousing/Logistics Co.)/East!

TempServ Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive staff benefits

Performance-based bonuses

Job summary

TempServ Pte Ltd is seeking a role focused on Application & Integration for Contract Logistics, partnering with Operations, IT, and business users to translate warehouse processes into practical system solutions. The role includes design, configuration, testing, training, and post-go-live support.

You will contribute to reporting, automation, and process standardization while supporting WMS migrations, changes, and continuous improvement initiatives, with a strong emphasis on data quality and

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Engineering, IS, Data Analytics or related fields.
• 2–4 years of relevant experience in application support, system implementation, business analysis, or contract logistics operations.
• Experience in WMS implementation, warehouse system support, or logistics technology projects is required.

Responsibilities

• Analyze business requirements and translate into system solutions, configurations, and dashboards.
• Support end-to-end application implementation: design, configuration, testing, deployment, training, and post-go-live support.
• Assist WMS migrations and change requests aligned with operations needs.
• Configure WMS applications, validate EDI/API requirements, and troubleshoot with Operations.
• Collaborate with Operations, IT and business stakeholders to drive adoption and continuous improvement.
• Develop reporting, automation, and digital solutions to improve visibility and data quality.

Skills

Requirement analysis

Stakeholder management

Documentation

Process mapping

Education

Bachelor’s Degree in Logistics / Supply Chain / Engineering / IS

Tools

Blue Yonder WMS Dispatcher

PowerBI

PowerApps

Power Automate

SQL

Python

Job description

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.
• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.
• Support WMS migrations, upgrades and manage change requests aligned with operations requirements.
• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.
• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.
• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Clear communication, stakeholder management, user training, ownership, and learning agility.
• Able to communicate clearly with stakeholders at different levels.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.
• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement.
• Experience in WMS implementation, warehouse system support, application configuration, logistics technology projects, or international logistics environment is required.
• Strong understanding of WMS implementation/support; Blue Yonder WMS Dispatcher experience.
• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.
• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.
• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL,Python, or similar tools is an advantage.
• Clear communication, stakeholder management, user training, ownership, and learning agility.
• Able to communicate clearly with stakeholders at different levels.

What our client offer:

• Opportunity to work with a leading MNC in the third-party logistics industry.
• Good career progression and professional development opportunities.
• Comprehensive staff benefit
• Attractive performance-based bonuses.