Business Systems Analyst (Exp in WMS Implementation)/3PL/Warehousing/ Changi!

TempServ Pte. Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Career progression

Staff benefits

Performance-based bonuses

Professional development opportunities

Job summary

TempServ Pte Ltd is seeking an Application & Integration specialist for Contract Logistics to translate warehouse needs into practical system solutions. You will work with Operations, IT and business users to implement, configure, test and train on WMS and related applications.

You will develop reporting and automation to boost operational visibility and data quality, supporting continuous improvement and standardization across logistics processes.

Qualifications

• Experience in application support, system implementation, business analysis for contract logistics operations.
• Strong understanding of WMS implementation and warehouse processes.
• Proficiency with reporting and analytics tools, including PowerBI, VBA, SQL, Python is advantageous.
• Clear communication and stakeholder management across levels.

Responsibilities

• Gather and analyze business requirements, translating them into system solutions, configurations, reports and enhancements.
• Support end-to-end application implementation including design, configuration, testing and post-go-live support.
• Assist WMS migrations and changes aligned with operations requirements.
• Configure WMS applications, validate EDI/API needs and troubleshoot with Operations.
• Collaborate with Operations, IT and stakeholders to drive adoption, standardization and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve visibility and data quality.
• Analyze workflows and data to identify process or system improvements.

Job description

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user

training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

Key Responsibilities

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.
• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.
• Support WMS migrations, upgrades and manage change requests alignedwith operations requirements.
• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.
• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.
• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.
• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement.
• Experience in WMS implementation, warehouse system support, application configuration, logistics technology projects, or international logistics environment is required.
• Strong understanding of WMS implementation/support; Blue Yonder WMS Dispatcher experience.
• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.
• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.
• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL, Python, or similar tools is an advantage.
• Clear communication, stakeholder management, user training, ownership, and learning agility.
• Able to communicate clearly with stakeholders at different levels.

What our client offer:

• Opportunities to work with a leading MNC in the third-party logistics industry.
• Good career progression and professional development opportunities.
• Comprehensive staff benefits.
• Attractive performance-based bonuses.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R1102590