Wellness Concierge & TCM Wellness Advisor
GOODNESS BEAUTY PTE. LTD.
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Benefits offered by this job
Job summary
Goodness Beauty is seeking a responsible Front Desk Consultant / TCM Wellness Consultant / Trainer to join our team at a premium TCM wellness environment near Raffles Place MRT in Singapore.
You will welcome customers, manage appointments, recommend treatments, introduce memberships, assist with sales, handle payments and support operations to help hit monthly service and sales targets.
Qualifications
- Experience in customer service, front desk, beauty, wellness, spa, TCM or sales is preferred.
- Good communication skills in English and Mandarin to liaise with Mandarin-speaking customers.
- Friendly, patient, responsible and service-oriented.
Responsibilities
- Welcome customers and provide professional front desk service.
- Manage customer appointments, bookings and daily follow-ups.
- Understand customers' wellness needs and recommend suitable TCM wellness treatments.
- Introduce treatment packages, membership plans and promotional offers.
- Assist with sales consultation, customer relationship management and after-sales service.
- Handle payment collection, customer records and basic administrative duties.
- Maintain a clean, professional and welcoming reception environment.
- Coordinate with therapists and the management team to ensure smooth daily operations.
- Support the team in achieving monthly service and sales targets.
Skills
Job description
Goodness Beauty is seeking a responsible Front Desk Consultant / TCM Wellness Consultant / Trainer to join our team at a premium TCM wellness environment near Raffles Place MRT in Singapore.
You will welcome customers, manage appointments, recommend treatments, introduce memberships, assist with sales, handle payments and support operations to help hit monthly service and sales targets.
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