Clinic Experience Leader & Wellness Sales Driver

BETTER BY CHANCE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

BETTER BY CHANCE PTE. LTD. in Singapore seeks a Clinic Executive to manage front desk operations, warmly welcome patients, and handle registrations, inquiries and billing. The role focuses on driving tailored TCM package sales and wellness product recommendations to meet monthly targets.

You will perform post-treatment follow-ups, nurture client relationships, and support dispensary duties, contributing to a smooth clinic workflow with POS software proficiency.

Qualifications

• Minimum 1 year frontline experience in TCM, aesthetic, wellness, or healthcare.
• Highly comfortable with active package selling and driven to hit sales goals.
• Excellent interpersonal skills with a warm, empathetic customer-first attitude.
• Fluent in English and Mandarin to converse with English- and Mandarin-speaking patients and physicians.
• Adaptable and quick learner for clinic management and POS software.

Responsibilities

• Warmly welcome patients, handle registration, answer inquiries, manage appointments, and handle daily cashiering/billing.
• Confidently introduce and recommend tailored TCM treatment packages and wellness products to achieve monthly targets.
• Perform active post-treatment follow-ups, build long-term trust, and keep clients engaged with promotions.
• Assist physicians with basic clinic preparation and dispensary duties.

Skills

Frontline experience

Package selling

Interpersonal skills

Bilingual English Mandarin

POS software

Tools

POS software

Job description

BETTER BY CHANCE PTE. LTD. in Singapore seeks a Clinic Executive to manage front desk operations, warmly welcome patients, and handle registrations, inquiries and billing. The role focuses on driving tailored TCM package sales and wellness product recommendations to meet monthly targets.

You will perform post-treatment follow-ups, nurture client relationships, and support dispensary duties, contributing to a smooth clinic workflow with POS software proficiency.