Warehouse Operations Manager /3PL MNC./East!

TempServ Pte. Ltd.

Singapore

On-site

SGD 90,000 - 140,000

Full time

2 days ago

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Benefits offered by this job

Good career progression anddevelopment

Comprehensive staff benefits

Attractive performance bonuses

Job summary

Tempserv Pte Ltd in Singapore is seeking an experienced Warehouse Operations Manager to oversee daily warehouse activities, including inbound/outbound flows, inventory control, and KPI delivery. You will lead staff, optimize layouts, manage SAP and other systems, ensure safety compliance, and drive continuous improvement through Kaizen initiatives.

This role demands strong leadership, communication, and ability to coordinate with clients and partners.

Qualifications

Diploma or degree in Logistics, Supply Chain, or related field.
5–10 years of relevant experience, with at least 3 in a leadership role.
Strong knowledge of SAP, inventory practices, and warehouse safety regulations.
Good communication and leadership skills.

Responsibilities

Oversee daily inbound, outbound and inventory control processes.
Plan and execute warehouse layout and space utilization for maximum efficiency.
Ensure timely order fulfilment and delivery according to SLAs/KPIs.
Implement and maintain warehouse SOPs.
Lead and supervise warehouse team leaders, supervisors, and ground staff.
Maintain safety compliance and conduct drills, risk assessments and audits.
Drive Kaizen/Lean initiatives to reduce waste and improve productivity.
Coordinate with clients and internal/external stakeholders for smooth operations.

Skills

Leadership

Staff management

Communication

Process improvement

Kaizen/Lean

Stakeholder coordination

Education

Diploma/degree in Logistics or Supply Chain

Tools

SAP

Job description

Responsible for overseeing daily warehouse operations, ensuring efficient receipt, storage, and dispatch of goods. The role includes managing staff, optimizing workflows, ensuring safety compliance, and meeting client KPIs.

Operations Management

• Oversee daily inbound, outbound, and inventory control processes.
• Plan and execute warehouse layout and space utilization for maximum efficiency.
• Ensure timely order fulfilment and delivery according to SLAs/KPIs.
• Implement and maintain warehouse SOPs.

Staff Management

• Lead and supervise warehouse team leaders, supervisors, and ground staff.
• Conduct performance reviews and training programs.
• Allocate manpower based on volume forecasts and workload.

Inventory & Systems

• Ensure accurate stock records and regular cycle counts.
• Manage WMS (Warehouse Management System) and other logistics systems (i.e. SAP)
• Investigate and resolve stock discrepancies.

Safety & Compliance

• Ensure compliance with local regulatory requirements (e.g., WSH Act, SCDF regulations).
• Conduct regular safety drills, risk assessments, and audits.
• Maintain a clean and hazard-free warehouse environment.

Continuous Improvement

• Drive Kaizen/Lean initiatives to reduce waste and improve productivity.
• Analyze KPIs and operational data to propose process improvements.
• Lead or participate in automation and digital transformation projects.

Client & Stakeholder Engagement

• Serve as the key contact for customers.
• Handle client escalations and ensure customer satisfaction.
• Coordinate with internal & external stakeholders for smooth operations.

Requirements

• Diploma/Degree in Logistics, Supply Chain, or related field.
• 5–10 years of relevant experience, with at least 3 in a leadership role.
• Strong knowledge of SAP, inventory practices, and warehouse safety regulations.
• Good communication and leadership skills.

Additional information

MNC 3rd Party Logistics Company