Operations Manager (3PL)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Job summary

People Profilers Pte Ltd is seeking an experienced leader to manage a high‑volume logistics site in Singapore. You will oversee warehouse activities, layout optimization, and automation initiatives to drive efficiency and safety.

You will own the P&L, manage budgets, and lead cross‑functional teams to deliver performance. Strong experience in contract logistics, cost control, and customer engagement is essential for quarterly reviews and SLA targets.

Qualifications

• Degree in Business, Logistics, or related discipline.
• Experience in managing site operations in contract logistics.

Responsibilities

• Provide strategic leadership for site operations, overseeing warehouse activities and layout optimization.
• Drive cost optimization through management of labour, overtime, and third-party services.
• Act as primary liaison for key customers, supporting contract renewals and business reviews.
• Lead Lean Six Sigma and digital transformation projects to boost productivity and service quality.
• Own site P&L, budget controls, and resource optimization.
• Authorize third-party expenditures within approved financial limits.
• Ensure compliance with WSH, MOM, SCDF regulations.
• Conduct workforce planning and capacity forecasting to match volumes.
• Collaborate with cross-functional teams to drive continuous improvement and governance.
• Provide leadership to management teams to foster safety, quality, productivity, and customer satisfaction.

Skills

Leadership

P&L management

Lean Six Sigma

Contract logistics

Budget management

Regulatory compliance

Education

Degree in Business/Logistics

Job description

Industry: Logistics

Conducive Working Environment

MNC Environment

Responsibilities:

• Provided strategic leadership for site operations, overseeing warehouse activities, facility layout optimization, and the implementation of automation solutions to improve operational efficiency.
• Drove cost optimization initiatives through rigorous management of labour, overtime, third-party services, and operational expenditures while identifying cost-effective alternatives.
• Acted as the primary commercial and operational liaison for key customers, supporting contract renewals, business reviews, and scope expansion opportunities.
• Led Lean Six Sigma and digital transformation projects to enhance productivity, operational excellence, and customer service performance.
• Held full accountability for site P&L performance, budget management, financial controls, and resource optimization.
• Authorized third-party expenditures, equipment purchases, and operational procurement requests within approved financial authority limits.
• Ensured full compliance with regulatory and statutory requirements, including Workplace Safety and Health (WSH), Ministry of Manpower (MOM), and Singapore Civil Defence Force (SCDF) regulations.
• Conducted performance management reviews, workforce planning, and capacity forecasting to align manpower resources with current and projected business volumes.
• Collaborated with cross-functional teams to drive continuous improvement initiatives, strengthen operational governance, and achieve business objectives.
• Provided leadership and direction to management teams, fostering a high-performance culture focused on safety, quality, productivity, and customer satisfaction.

Requirements:

• Degree in Business, Supply Chain, Logistics, or a related discipline.
• 5 to 8 years of relevant experience in a managerial position within Contract Logistics.
• Proven track record in P&L management, Lean implementations, and leading large, multi-functional teams.
• Strong commercial acumen and ability to understand lease terms, pricing models, and SLA penalties.
• Excellent executive presentation skills for leading customer Quarterly Business Reviews (QBRs) and internal steering meetings.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

[phone]

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz