Ward Patient Services Coordinator

WSH Experts Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

WSH Experts Pte Ltd is seeking a Ward Administrative Assistant to support nursing staff and manage patient records in the ward. The role involves handling admissions, discharges, transfers, and coordinating appointments and transport services, all while maintaining confidentiality of patient information.

Responsibilities include updating electronic systems, assisting with billing and inventory, and ensuring the nurse station remains organized and compliant with hospital procedures.

Qualifications

• Minimum GCE ‘N’ / ‘O’ Level or equivalent qualification.
• Relevant experience in a healthcare or hospital environment.
• Experience in Patient Service.

Responsibilities

• Assist nursing staff with administrative duties in the ward.
• Support patient admission, discharge, and transfer processes.
• Receive, check, and maintain patient documents and records with confidentiality.
• Update patient information in electronic systems and registers.
• Coordinate appointments, ambulance bookings, and dispatch services.
• Submit and manage patient meal requests and diet orders.
• Liaise with internal and external departments as required.
• Assist with billing, charge forms, and documentation submission.
• Support inventory control, requisitions, and asset management.
• Prepare admission packs and discharge folders.
• Maintain cleanliness and organization of nurse station and work areas.
• Update communication boards, nursing rosters, and visitor records.
• Perform dispatch duties when required.
• Carry out any other duties assigned by Ward ANM, NM, or AE

Skills

Patient service

Education

GCE 'N'/ 'O' Level or equivalent

Job description

WSH Experts Pte Ltd is seeking a Ward Administrative Assistant to support nursing staff and manage patient records in the ward. The role involves handling admissions, discharges, transfers, and coordinating appointments and transport services, all while maintaining confidentiality of patient information.

Responsibilities include updating electronic systems, assisting with billing and inventory, and ensuring the nurse station remains organized and compliant with hospital procedures.