Ward Services Specialist – Patient Care & Admin

TAN TOCK SENG HOSPITAL PTE LTD; Singapore; On-site; SGD 48,000 - 58,000; Full time

Job summary

Tan Tock Seng Hospital is seeking a Patient Service Associate to support ward operations and patient administration. You will handle admissions, transfers and discharges, coordinate appointments, and ensure accurate record updates across hospital systems.

The role emphasizes patient-facing service, multitasking in a fast-paced environment, and collaboration with nurses, doctors and administrators. Requires a Diploma or equivalent and good communication skills.

Qualifications

• Diploma in any discipline or equivalent required.
• Good numeracy and attention to detail.
• Customer-oriented with strong communication skills.

Responsibilities

• Manage admissions, transfers and discharges accurately and promptly.
• Coordinate appointments and patient-related administrative tasks.
• Maintain and update patient records in hospital systems.
• Attend to enquiries from patients and families professionally.
• Provide administrative support to ward staff and clinicians.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Communication

Education

Diploma or equivalent

Tools

Hospital information systems

Job description

Tan Tock Seng Hospital is seeking a Patient Service Associate to support ward operations and patient administration. You will handle admissions, transfers and discharges, coordinate appointments, and ensure accurate record updates across hospital systems.

The role emphasizes patient-facing service, multitasking in a fast-paced environment, and collaboration with nurses, doctors and administrators. Requires a Diploma or equivalent and good communication skills.