Ward Patient Services Associate — Frontline Care

Recruit Express Pte Ltd.; Singapore; On-site; SGD 32,000 - 39,000; Full time

Job summary

Central Hospital in Singapore is seeking a Wards Patient Service Associate to support admission, discharge and transfer processes, ensuring smooth patient flow and accurate records.

This role involves frontline customer service, coordinating tests and procedures with doctors and nursing staff, and facilitating clear communication among patients, families, and clinical teams to uphold quality care.

Responsibilities

• Assist patients with admission, discharge, and transfer procedures in the inpatient ward.
• Provide frontline customer service, attending to patient and family enquiries.
• Coordinate appointments, medical tests, and procedures with doctors and nursing staff.
• Ensure accurate documentation and updating of patient records in the hospital system.
• Facilitate communication between patients, nurses, and doctors to ensure smooth care delivery.

Job description

Central Hospital in Singapore is seeking a Wards Patient Service Associate to support admission, discharge and transfer processes, ensuring smooth patient flow and accurate records.

This role involves frontline customer service, coordinating tests and procedures with doctors and nursing staff, and facilitating clear communication among patients, families, and clinical teams to uphold quality care.