Full Time Front of House / Service Crew

SAM SAM SAM PTE. LTD.; Singapore; On-site; SGD 20,088 - 27,900; Full time

Benefits offered by this job

Career Progression

Premium location at Orchard area

Inclusive work environment

Job summary

SAM SAM SAM PTE. LTD. in Singapore is hiring Front of House Staff to provide warm and exceptional food & beverage service. The role involves greeting guests, promoting products, and ensuring customer satisfaction. No prior experience is needed, making it ideal for fresh candidates.

Candidates should have excellent communication skills, especially in Mandarin and English, and be dedicated to outstanding customer service. This position offers opportunities for career progression in a collaborative work environment.

Qualifications

• No experience required; fresh entries welcome.
• Preferably speak Mandarin and English fluently.
• Able to work independently and demonstrate positive energy.

Responsibilities

• Greet guests warmly and provide exceptional customer service.
• Maintain knowledge of outlet's products and assist in upselling.
• Handle POS and ordering systems smoothly.

Skills

Excellent communication skills

Mandarin proficiency

Positive energy

Customer service orientation

Job description

INITIA Group SG are looking for Front of House Staff!

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands. He/She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands.
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escape issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Job Specifications

• No experience / fresh entry welcome to apply!
• Prefer candidate who with excellent communication skills with good command of Mandarin and English
• Able to work independently and demonstrate POSITIVE energy
• Friendly, outgoing and dedicated to outstanding customer service
• Minimum working days are 1 weekday and 1 weekend each
• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.