WAITER SUPERVISOR

JIN XUAN RESTAURANT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

JIN XUAN RESTAURANT PTE. LTD. in Singapore is seeking a service-oriented supervisor to greet guests, respond to inquiries, and ensure timely delivery of orders while maintaining the restaurant's standards.

You will monitor stock, manage reservations, oversee service equipment maintenance, uphold hygiene and safety standards, and perform ad hoc duties as assigned by the Assistant Manager or F&B Manager. Working hours: 6 days per week, including weekends and public holidays.

Responsibilities

• Greet guests and respond to guest inquiries and requests in a prompt and professional manner.
• Supervise the service rendered and delivery of ordered items by F&B captains to ensure timeliness and consistency with the restaurant's standards.
• Equip with updated knowledge of the restaurant's products and services.
• Resolve customers' complaints during shift and log all complaints for follow-up actions.
• Check and maintain stock for F&B supplies e.g. cutleries, dinnerware, glassware, etc. for smooth operations.
• Manage table reservation system and service crew.
• Oversee the maintenance cycle for service equipment.
• Adhere to hygiene and safety standards.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as the company's standard operating procedures.
• Handle other ad hoc duties as assigned by Assistant Manager / F&B Manager

Job description

Responsibilities:

• Greets guests andresponds to guest inquiries and requests in a prompt and professional manner.
• Supervises the servicerendered and delivery of ordered items by F&B captains is timely andconsistent with the restaurant's standards.
• Equips with updatedknowledge of the restaurant's products and services
• Resolves customers'complaints during shift and logs all complaints for further follow-up actions.
• Checks and maintainsstock for F&B supplies e.g. cutleries, dinnerware, glassware, etc. forsmooth operations.
• Manage table reservationsystem and service crew
• Oversees the maintenancecycle for service equipment.
• Adhere to hygiene andsafety standards
• Adheres to localregulations concerning health, safety, or other compliance requirements, aswell as the company's standard operating procedures
• Handles other adhocduties as and when assigned by Assistant Manager / F&B Manager

Working Hours:6days work week, including weekend & PH.