VP, Production Services - Incident & Disaster Recovery Leader

Bny Mellon

Singapore

On-site

SGD 180,000 - 240,000

Full time

8 days ago

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Job summary

BNY Mellon seeks a Vice President Production Services to join the CTOC MIM Team in Singapore. The role focuses on incident escalations, change control, and cross-functional leadership in a security-conscious financial services environment.

It offers an opportunity to influence major production operations and drive resilience across TSG and business operations. The candidate should have 10–12 years in infrastructure or application support, a degree in computer science or related field, and prefer

Qualifications

Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.
10–12 years of related infrastructure or application support experience.
Experience in the securities or financial services industry is a plus.
Experience in People Leadership role is a plus.

Responsibilities

Acting as primary point of contact for all incident escalations and management, across TSG and key business operations areas.
Monitoring P1/P2/P3 incidents for engagement, impact assessment, progress and escalation and overall command and control.
Monitoring scheduled changes to ensure unexpected developments are properly addressed; high risk change status is updated in a timely fashion and change/incident correlation is performed.
Leading operations status calls at beginning and end of day.
Providing decisions with subject matter expert input across all disciplines.
Communications and status updates for major incidents.
Commanding and participation in Datacenter disaster recovery tests.
Partnering with Cyber teams to manage incidents.