VP of Voice Recording Systems & Telecomm Engineering

MERRILL LYNCH GLOBAL SERVICES PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+
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Job summary

MERRILL LYNCH GLOBAL SERVICES PTE. LTD. seeks a regional Voice Recording Engineer to support L3 engineering for NICE voice systems and IPC trading platforms. The role covers migrations, upgrades, and on-site testing in a banking environment.

You will collaborate with project teams, vendors, and end users, providing technical leadership, documentation, and timely incident resolutions for mission-critical voice infrastructure.

Qualifications

  • 10–15 years of IT experience.
  • Experience in the financial services/banking industry.
  • Bachelor’s degree in IT or technology certifications preferred.

Responsibilities

  • Solid NICE Voice recording and Voice Engineering Operations experience.
  • Regional Voice recording engineer supporting L3 of Engineering.
  • Migration and upgrades of Voice recording and Trading Floor voice applications.

Skills

NICE Voice recording
Voice engineering
Vendor coordination
End-user interaction

Education

Information Technology degree

Tools

IPC Trading system
Cisco
Avaya

Job description

MERRILL LYNCH GLOBAL SERVICES PTE. LTD. seeks a regional Voice Recording Engineer to support L3 engineering for NICE voice systems and IPC trading platforms. The role covers migrations, upgrades, and on-site testing in a banking environment.

You will collaborate with project teams, vendors, and end users, providing technical leadership, documentation, and timely incident resolutions for mission-critical voice infrastructure.

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