Senior Voice Recording Engineer - NICE & Trading Floor

Bank of America Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Bank of America Singapore is seeking a regional Voice Recording Engineer to support L3 engineering and oversee voice infrastructure projects. You will handle migration and upgrades of voice recording and trading floor voice applications, ensuring reliability and performance.

Ideal candidate brings solid NICE Voice recording and IPC Trading system experience, plus banking industry exposure, and strong communication skills to work with end users and cross-functional teams.

Qualifications

• Solid NICE Voice recording and Voice Engineering Operations experience.
• Regional Voice recording engineer supporting L3 of Engineering.
• Migration, upgrades of Voice recording and Trading Floor voice applications.

Responsibilities

• Solid NICE Voice recording and Voice Engineering Operations and Engineering experience.
• The position is for the regional Voice recording engineer supporting L3 of Engineering.
• The role includes migration, upgrades of Voice recording and Trading Floor voice applications.

Skills

NICE voice technology

Banking domain knowledge

Excellent communication

Teamwork and independence

Education

IT degree or certifications

Tools

NICE Voice Recording System

IPC Trading System

Cisco

Avaya

Job description

Bank of America Singapore is seeking a regional Voice Recording Engineer to support L3 engineering and oversee voice infrastructure projects. You will handle migration and upgrades of voice recording and trading floor voice applications, ensuring reliability and performance.

Ideal candidate brings solid NICE Voice recording and IPC Trading system experience, plus banking industry exposure, and strong communication skills to work with end users and cross-functional teams.