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OCBC Bank is seeking a seasoned Data Analyst/Data Scientist to lead data-driven decision making and advanced analytics across the SME and customer lifecycle. You will develop and deploy ML/AI models, translate business needs into analytical frameworks, and collaborate with cross-functional teams to drive growth and risk management.
The role emphasizes production-grade development, governance, and continuous improvement of data solutions within OCBC’s Data & AI initiatives.
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Why Join Unlock the power of data to drive business growth and customer satisfaction. As a Data Analyst at OCBC, you'll play a critical role in helping us make informed decisions and stay ahead of the competition. With a strong focus on innovation and customer-centricity, you'll have the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to drive business outcomes.
To succeed in this role, you'll need to be a data-driven problem solver with a passion for analysis and insights. You'll work closely with stakeholders to understand business needs and develop data-driven solutions to address them. Your ability to communicate complex data insights effectively will be key to driving business decisions and outcomes.
Drive the application of data science, advanced analytics, machine learning, conventional AI and generative AI to address business challenges and create measurable value for customers and the business. Partner closely with business stakeholders to identify high-impact opportunities where data, analytics and AI can enhance customer experience, improve decision-making, strengthen risk management and drive business growth. Translate business objectives and problem statements into analytical frameworks, machine learning models and AI solutions, ensuring alignment with business priorities and outcomes. Generate actionable insights across the SME customer lifecycle, from start-up and early-stage businesses to established mid-sized and large enterprises, supporting customer acquisition, deepening, engagement and retention strategies. Conduct in-depth analysis of customer transactional behaviour, network relationships, borrowing patterns and evolving financial needs to uncover growth opportunities and emerging risks. Design, develop, validate and enhance machine learning, deep learning and AI models to support use cases such as customer propensity modelling, next-best-action recommendations, fraud detection, risk assessment and customer needs anticipation. Evaluate and incorporate emerging AI and data science techniques, including generative AI capabilities, to improve business processes, customer interactions and operational effectiveness. Collaborate with cross-functional teams and Group Data Office to deploy models into production and ensure ongoing monitoring, governance and performance optimisation. Partner with Data Engineering teams to identify, source, curate and integrate internal and external datasets required for scalable analytics, model development and AI solutions. Contribute to the development of the bank's Data & AI capabilities by promoting best practices in model development, responsible AI, experimentation and data-driven decision-making.
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Equal opportunity.
Fair employment.
Selection based on ability and fit with our culture and values.
Competitive base salary.
Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world's highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients' goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.