VolPay Production Engineer - Payments & Incident Response

AMARIS GROUP SA; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Amaris Consulting in Singapore is seeking an experienced Application Support Engineer (VolPay) to join a global production support team for a mission-critical international payments platform. You will ensure stability, performance, and availability of the payment ecosystem, supporting SWIFT and ISO 20022 messaging.

This is a hands-on RUN/Production Operations role in a fast-paced banking environment, involving troubleshooting, deployments, and on-call responsibilities.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 5 years of experience in banking application support or production operations.
• Hands-on experience supporting VolPay or a similar enterprise payments platform.
• Strong knowledge of international payments, SWIFT, and ISO 20023 messaging.
• Solid experience with Unix/Linux, Docker, Ansible, Shell scripting, IBM MQ, PostgreSQL, MongoDB, SQL, and monitoring tools such as Splunk.
• Experience supporting production environments within international banking/financial services.
• Strong analytical and troubleshooting skills; able to work independently in a fast-paced environment.
• Excellent communication and stakeholder management; willing to participate in on-call rotation.

Responsibilities

• Provide functional and technical support for the VolPay (Volante Technologies) payment platform.
• Investigate and resolve production incidents while meeting SLAs and on-call rotation.
• Monitor and troubleshoot international payment processing (SWIFT and ISO 20022) messages.
• Manage Docker container deployments and lifecycle using Ansible Tower, including upgrades and releases.
• Troubleshoot across Unix/Linux, IBM MQ, PostgreSQL, MongoDB, Kafka, ZooKeeper, batch processing, APIs and integrations.
• Develop shell scripts and enhance monitoring with Splunk to improve operations.
• Support application releases, execute deployment/rollback plans, and contribute to ITIL change management.
• Drive continuous improvements through automation and proactive monitoring.

Skills

Banking domain

Analytical skills

Communication

On-call readiness

Independent work

Education

Bachelor's degree in Computer Science/IT/Software Engineering

Tools

Docker

Ansible Tower

Splunk

Unix/Linux

IBM MQ

PostgreSQL

MongoDB

Kafka

ZooKeeper

Shell scripting

Job description

Amaris Consulting in Singapore is seeking an experienced Application Support Engineer (VolPay) to join a global production support team for a mission-critical international payments platform. You will ensure stability, performance, and availability of the payment ecosystem, supporting SWIFT and ISO 20022 messaging.

This is a hands-on RUN/Production Operations role in a fast-paced banking environment, involving troubleshooting, deployments, and on-call responsibilities.