VoIP & Cloud PBX IT Support Engineer – Networking

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 41,000 - 49,000; Full time

Benefits offered by this job

14 Days Annual Leave

Medical Benefits

Job summary

SEARCH PERSONNEL PRIVATE LIMITED is seeking an IT Support Engineer for our client in Aljunied to implement VoIP, Cloud PBX, and networking solutions, providing remote and on-site technical support. The role emphasizes hands-on experience with VoIP, Cloud PBX, switches, routers, and customer-facing IT support.

Working days are Monday to Friday, 9.00AM to 6.00PM. Salary is up to 4,000 SGD with a performance bonus, plus 14 days of annual leave and medical benefits.

Qualifications

• Minimum GCE O-Level or equivalent.
• Basic knowledge of IT, networking or communication systems.
• VoIP, Cloud PBX knowledge is advantageous.
• Good troubleshooting, planning and organisational skills.

Responsibilities

• Configure VoIP, Cloud PBX, switches, routers and network peripherals.
• Provide helpdesk, remote and on-site technical support.
• Troubleshoot system and network issues at customer sites.
• Review system design documents against customer requirements.
• Maintain good customer relationships and service standards.
• Keep updated on products and industry developments.
• Manage multiple support assignments and service requests.

Skills

Troubleshooting

Customer service

Networking basics

Teamwork

Education

GCE O-Level / NITEC

Tools

VoIP

Cloud PBX

Switches

Routers

Job description

SEARCH PERSONNEL PRIVATE LIMITED is seeking an IT Support Engineer for our client in Aljunied to implement VoIP, Cloud PBX, and networking solutions, providing remote and on-site technical support. The role emphasizes hands-on experience with VoIP, Cloud PBX, switches, routers, and customer-facing IT support.

Working days are Monday to Friday, 9.00AM to 6.00PM. Salary is up to 4,000 SGD with a performance bonus, plus 14 days of annual leave and medical benefits.