Visa-Sponsored Senior ServiceNow Developer: Build Scalable Workflows

PwC South Africa; Singapore; On-site; Confidential; Full time

Job summary

PwC Singapore is seeking a Senior Associate to join the IT - ServiceNow development team. You will design, develop and extend ServiceNow solutions leveraging Now Platform App Engine to meet business needs.

You will work with Business Analysts to map requirements to workflows, create custom apps and service catalogues, conduct SIT and UAT, fix defects, and document solutions for handover. Strong independent work ethic and ability to meet tight timelines are essential.

Qualifications

• At least 8 years IT application experience and 3-5 years of ServiceNow development experience.
• Experience integrating applications with ServiceNow.
• Ability to work independently and meet strict timelines without continuous supervision.
• Nice-to-have experience in ITSM/ITBM modules and multi-application auth between environments.

Responsibilities

• Understand user requirements and map to ServiceNow workflow processes.
• Provide technical inputs during solutioning workshops with business analysts and users.
• Design and develop solutions using ServiceNow leveraging Now Platform App Engine.
• Create custom applications including service catalogues and configurations of workflows per user requirements.
• Conduct SIT and document test results.
• Develop UAT test plans for user acceptance testing and sign-off.
• Rectify defects identified during UAT or post go live.
• Provide technical documentation from solution design to deployment for handover to post production support.
• Provide ServiceNow application development cross training to team members.

Skills

Analytical Thinking

Communication

Ansible

AWS CloudFormation

Azure DevOps Server

ServiceNow

GitHub

GitLab

Education

Diploma / Bachelor’s degree in Information Systems, Computer Science, Engineering

Tools

ServiceNow

Now Platform App Engine

Job description

PwC Singapore is seeking a Senior Associate to join the IT - ServiceNow development team. You will design, develop and extend ServiceNow solutions leveraging Now Platform App Engine to meet business needs.

You will work with Business Analysts to map requirements to workflows, create custom apps and service catalogues, conduct SIT and UAT, fix defects, and document solutions for handover. Strong independent work ethic and ability to meet tight timelines are essential.