VIP Guest Experience Lead

Simon Consultancy Pte Ltd; Singapore; On-site; SGD 32,000 - 50,000; Full time

Job summary

Simon Consultancy Pte Ltd in Singapore is seeking a Guest Relations Executive / Assistant Manager to deliver a superior guest experience in a vibrant nightlife setting. You will manage VIP relationships, handle guest concerns, and collaborate across departments to ensure smooth operations and high-quality service.

The role requires 1–2 years in hospitality or premium F&B, strong communication and sales focus, and willingness to work late nights, weekends and public holidays.

Qualifications

• Minimum 1–2 years in hospitality, nightclub, or premium F&B.
• Strong communication and interpersonal skills.
• Sales-oriented with a target-driven mindset.
• Willing to work late nights, weekends, and public holidays.
• Well-groomed and customer-focused personality.

Responsibilities

• Welcome and attend to guests professionally upon arrival.
• Coordinate VIP bookings, bottle service, and seating plans.
• Promote events, themed nights, and special promotions.
• Uphold SOPs, dress code, and brand standards.

Skills

Guest relations

Hospitality

Communication

Sales mindset

Team coordination

Job description

Simon Consultancy Pte Ltd in Singapore is seeking a Guest Relations Executive / Assistant Manager to deliver a superior guest experience in a vibrant nightlife setting. You will manage VIP relationships, handle guest concerns, and collaborate across departments to ensure smooth operations and high-quality service.

The role requires 1–2 years in hospitality or premium F&B, strong communication and sales focus, and willingness to work late nights, weekends and public holidays.