VIP Front Desk & Event Operations Specialist

Football Association of Singapore; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

The Football Association of Singapore (FAS) seeks an Executive to be the face of our organisation, delivering warm, polished front-of-house service and supporting office administration, visitor coordination and events.

Reporting to Senior Manager, General Secretary’s Office, the role covers executive office administration, VIP hospitality, match-day operations and cross-functional projects as capabilities grow.

Qualifications

• Experience in front desk, reception, hospitality or office administration.
• Polished professional presence with service mindset.
• Clear spoken and written communication with visitors, colleagues and senior stakeholders.

Responsibilities

• Serve as the first point of contact, greeting guests and visitors warmly.
• Manage calls, emails and direct enquiries to the appropriate departments.
• Coordinate visitor registration, meetings and access arrangements.
• Maintain reception areas and meeting rooms; ensure presentation-ready spaces.
• Receive mail and deliveries; arrange courier dispatches.
• Assist with office supplies, procurement and stock monitoring.
• Support event setups, VIP visits, and match-day operations.
• Handle feedback calmly and escalate when necessary.
• Collaborate with teams to ensure smooth front-of-house operations.

Skills

Front desk

Hospitality

Customer service

Office administration

Communication

Education

GCE A Level

Diploma or equivalent

Tools

MS Office

Job description

The Football Association of Singapore (FAS) seeks an Executive to be the face of our organisation, delivering warm, polished front-of-house service and supporting office administration, visitor coordination and events.

Reporting to Senior Manager, General Secretary’s Office, the role covers executive office administration, VIP hospitality, match-day operations and cross-functional projects as capabilities grow.