VIP Front Desk & Events Coordinator

Football Association of Singapore; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Football Association of Singapore (FAS) is seeking an Executive to serve as the face of the organisation, delivering warm, polished front-of-house service and supporting office administration, visitor coordination and match-day events.

The role combines guest reception, handling inquiries, coordinating registrations and ensuring smooth operations across executive office duties while contributing to cross-functional projects as capabilities grow.

Qualifications

• Minimum GCE 'A' Level, Diploma or equivalent.
• Relevant experience in front desk, reception, hospitality or office administration is preferred.
• Polished professional presence and a genuine service mindset.
• Clear spoken and written communication with confidence engaging visitors and stakeholders.
• Strong organisation and attention to detail, with the ability to prioritise in a fast-paced environment.
• Good judgement, discretion and respect for confidentiality.
• Collaborative attitude and willingness to support across departments.
• Basic computer literacy (MS Office: Word, Excel, PowerPoint).

Responsibilities

• Greet and welcome guests, clients, partners and visitors professionally.
• Manage incoming calls and general email enquiries; direct to the appropriate departments.
• Coordinate visitor registrations, appointments and meeting-room bookings.
• Maintain reception and conference areas; ensure presentation-ready spaces.
• Receive, sort and distribute mail and deliveries; arrange courier dispatches.
• Maintain internal directories and administrative records; assist with filing and data entry.
• Monitor office and pantry supplies; procure and replenish as needed.
• Support event setups, VIP visits, match-day operations and other logistics.
• Respond calmly to feedback or complaints and escalate when necessary.
• Collaborate with internal teams to ensure smooth front-of-house operations.

Skills

Front desk

Reception

Hospitality

Customer service

Office administration

Education

GCE A Level

Diploma

Tools

MS Office

Job description

Football Association of Singapore (FAS) is seeking an Executive to serve as the face of the organisation, delivering warm, polished front-of-house service and supporting office administration, visitor coordination and match-day events.

The role combines guest reception, handling inquiries, coordinating registrations and ensuring smooth operations across executive office duties while contributing to cross-functional projects as capabilities grow.