Ticketing & Event Operations Specialist

Football Association of Singapore; Singapore; On-site; SGD 38,000 - 62,000; Full time

Job summary

Football Association of Singapore is seeking an Executive to support ticketing operations across Singapore National Team matches, the Singapore Premier League, and major events.

The role involves coordinating cross-functional planning, venue readiness, and post-event teardown, while liaising with the Ticketing Service Provider to ensure smooth delivery and resolving on-site issues on match days.

Qualifications

• Diploma or Degree in Sports Management or Event Operations is an advantage; hands-on experience is fully considered.
• At least 1 year of relevant experience in ticketing, live events, venue operations, hospitality, or entertainment.
• Experience with ticketing backend systems, box office operations, concerts, festivals and/or large-scale events is a strong advantage.
• Strong organisational and communication skills, with the ability to manage multiple tasks in a fast-paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Coordinate cross-functional planning for spectator entry flow and venue readiness across ticketed events (SPL, national team fixtures, FAS competitions, and events at National Stadium, Jalan Besar Stadium, Bishan Stadium, Our Tampines Hub and ActiveSG venues).
• Coordinate venue setup, operational readiness, and post-event teardown across match venues.
• Liaise with the Ticketing Service Provider to ensure efficient event delivery.
• Monitor ticket sales performance and identify potential risks or operational issues.
• Support ticket distribution and fulfilment for partners, sponsors, VIPs, and internal teams.
• Provide on-ground support on match days, including troubleshooting ticketing and access-related issues.

Skills

Organisational skills

Communication skills

Attention to detail

Ticketing experience

Education

Diploma or Degree in Sports Management or Event Operations

Tools

Microsoft Office

Job description

Football Association of Singapore is seeking an Executive to support ticketing operations across Singapore National Team matches, the Singapore Premier League, and major events.

The role involves coordinating cross-functional planning, venue readiness, and post-event teardown, while liaising with the Ticketing Service Provider to ensure smooth delivery and resolving on-site issues on match days.