Veterinary Receptionist

Ane Veterinary; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Training Provided

Pet Discounts

Team-oriented culture

Job summary

Advanced VetCare Veterinary Centre in Bedok is seeking a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role.

You will greet clients, manage check-ins, schedule appointments, process payments, and maintain patient records, contributing to a welcoming and efficient veterinary team environment.

Qualifications

• Customer service or administrative experience, healthcare/veterinary preferred.
• Strong communication and interpersonal skills for client care.
• Excellent organizational skills with attention to detail.
• Basic computer skills and ability to learn new software quickly.
• Genuine passion for animal welfare and teamwork.

Responsibilities

• Greet clients and patients warmly to create a welcoming atmosphere.
• Manage client check-ins to ensure smooth appointment flow.
• Schedule appointments to optimize clinic availability.
• Process payments promptly and accurately.
• Answer calls and respond to inquiries clearly.
• Update patient records and client information for case management.
• Assist with administrative tasks to support daily operations.
• Maintain high customer service standards in the clinic.

Skills

Customer service

Communication

Organisational skills

Computer literacy

Animal welfare passion

Job description

Company Overview

Advanced VetCare Veterinary Clinic is a leading provider of veterinary services in Bedok East and Central Region, delivering exceptional patient care and client service with a dedicated team passionate about animal welfare.

Job Summary

Join Advanced VetCare Veterinary Centre as a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role based in Bedok.

Responsibilities

• Greet clients and patients warmly and professionally to create a welcoming clinic atmosphere
• Manage client check-ins efficiently to ensure smooth appointment flow
• Schedule appointments accurately to optimize veterinary team availability
• Process payments promptly and accurately to maintain financial records
• Answer incoming phone calls and respond to client inquiries clearly and helpfully
• Maintain and update accurate patient records and client information for effective case management
• Assist with administrative tasks to support daily veterinary operations
• Uphold high customer service standards to contribute to a positive clinic environment

Preferred competencies and qualifications

• Experience in customer service or administrative roles, preferably in healthcare or veterinary settings
• Strong communication and interpersonal skills to provide exceptional client care
• Excellent organisational skills with attention to detail to manage clinic tasks effectively
• Basic computer proficiency and ability to learn new software systems quickly
• Genuine passion for animal welfare and commitment to supporting the veterinary team

Other Information

Benefits

• Ongoing training and development programs
• Discounted veterinary services for employees’ pets
• Collaborative and team-oriented workplace culture